Upgrade Royal Server 4 to version 5 fails -> server down

Questions Royal Server
1

Royal server doesn’t work after installing RTS 5.0 the following entry’s where found in de log:

Database is not encrypted => forcing upgrade

atabase options: {“ConnectionType”:“Direct”,“DatabaseFile”:{“Value”:“C:\ProgramData\RoyalServer\royalserverV4.db”,“$type”:“RootedPath”},“NeedsUpgrade”:false,“ReloadDatabaseOnChange”:false,“ReloadDatabaseOnChangeDelay”:null,“$type”:“DatabaseOptions”}

Database options: {“ConnectionType”:“Direct”,“DatabaseFile”:{“Value”:“C:\ProgramData\RoyalServer\royalserverV4.db”,“$type”:“RootedPath”},“NeedsUpgrade”:false,“$type”:“DatabaseOptions”}

2

Hello René! I’m sorry to hear that the automatic DB upgrade failed. In order to figure out what happened and what can be done about it, we will need additional information.
Can I ask you to open a ticket under Open Ticket | My Royal Apps

3

Hi René,

I did reply to your ticket 79852 earlier.

Looking forward to hearing back from you.

Best regards,

Christoph

4

I have the same issue, any fix?

5

Yes! Backup them first but then deleting both the .db (version 4 and 5 if they exits) files did the trick for me! Can be found in "%ProgramData%\RoyalServer\“

Hope it will work for you to!

René

6

Today, we released Royal Server 5.02.50708 which addresses this issue.

It can be downloaded here.