Shared document and connection via gateway

Questions Royal TS (for Windows)
1

I have an instance of royalTS in location A and an instance in location B

both instances use the same shared document.

RoyalTS in location A need to connect to all devices via a royal server gateway. RoyalTS on location B does not and cannot.

What is the way to configure the shared connection so A will connect through gateway and B will not?

2

Hi,

the best approach is to use “Overrides”:

https://www.royalapplications.com/go/blog-ts-winmac-overrides

Let me know if this helps.

Regards,
Stefan

3

Perfect. Noticed you can also right click on the connection and select connect with options and then use gateway.

4

Sure, that would work as well.