2FA Migration Royal Server V3 to V4

[ulf_neubauer]

We would like to move our 2FA accounts from an old Royal V3 server to a new V4 server.

Is there a possibility? We don’t want to create a new one, because then we would have to roll out all the employees again.

[michael_seirer]

Hi Ulf,

Royal Server V4 upgrades the previous information of a V3 installation automatically. More information can be found here:

Additional information on upgrading Royal Server V3 to Royal Server V4

Royal Server V3 upgrade to V4 Remark: The software Royal Server will be called “RS” in this article. Installing/Upgrading to RS V4 RS V3 stores its configuration at the following places: The Windows Registry at HKEY\_LOCAL\_MACHINE\SOFTWARE\Royal Server A database file at the location %programdata%\royalserver When upgrading to V4, the original configuration of V3 is not changed. The values of the V3 configuration will be imported to the V4 configuration. You can install RS V4 side-by-si…

So, in the case when you also moving to a new machine, we suggest the following:

• install Royal Server V3 on the new machine

• handle the upgrade steps mentioned in the link above - especially the database files in %programdata%\royalserver as they contain the MFA information. After this step, you have a V3 server on the new machine

• then install Royal Server V4 on the new machine - now you have V4 running with the configuration based on the V3 installation

If you have any further questions, dont hesitate to open a ticket with us and we will guide you through.

br

Michael