How can I get my user license to add to a new PC. I purchased a license but cannot find the file.
Hi,
after purchasing a license, you get a license key sent to your email address (check the junk mail folder!). Just enter the license information in View -> Options -> Licensing.
Let me know if this helps.
Regards,
Stefan
Hi Stefan,
Thanks for the info. The problem is I do not have the email. The reason I bought a new computer is because the old one crashed and I lost the email. Is there any way to get the email re-sent?
Regards,
John
Hi John,
in this case, please open a support ticket using the following link: Open Ticket | My Royal Apps
Please provide the share-it order number or the email address you used to order the license.
Thank you,
Stefan