Mouse cursor changes to a tiny _ when hovering in applications where text is allowed

[stefan_koell]

Hi Mike,

unfortunately this is an issue with Microsoft’s RDP ActiveX control which ships with Windows and is used by Royal TS. You can read more about that here:

Mouse Cursor issue with high DPI in Remote Desktop Sessions

Note: There are some reports about DPI issues within Remote Desktop connections. Unfortunately we cannot fix those issues as they are caused by Microsoft’s RDP ActiveX which ships with Windows. The information below may be helpful in some situations but it is important to understand that these issues cannot be fixed on our side. Please provide feedback to Microsoft (as stated below) and help them to fix the issue. We got user reports of an issue where the mouse cursor rendering in th…

You can download and try RDCM from Microsoft here (which uses the same ActiveX):

https://www.microsoft.com/en-us/download/details.aspx?id=44989

You will notice a similar behavior.

All you can do is to report he issue to Microsoft (as mentioned in the linked KB article above using the Feedback Hub tool) and hope they will fix that soon.

Regards,
Stefan