Error when open 1password vault

jerome_quintard · July 9, 2019, 10:16am

Hello,

Since yesterday (update ?) I have this error when I tried to open a 1password vault.

An error occurred while loading a 1Password vault. (Failed to load 1Password libraries. Please ensure that 1Password is installed in its default location. If the application is installed in its default location but you still see this error, the installed version of 1Password might not be compatible with Royal TSX.)

An idea ?

Jerome

felix_deimel · July 9, 2019, 10:17am

Hi Jerome,

a Royal TSX beta update which is compatible with 1Password 7.3.1 is already available here: https://www.royalapps.com/go/kb-ts-mac-downloadbeta

Please let us know if the beta works for you.

cheers,

felix

felix_deimel · July 16, 2019, 9:14am

Hi Jerome,

Royal TSX 4.1.2 has officially been released and includes the mentioned fix.

cheers,

felix

jerome_quintard · July 16, 2019, 3:38pm

Perfect ! Thanks felix.

eric_ohlin · February 7, 2020, 4:50pm

This issue is back in version 4.2.1

felix_deimel · February 8, 2020, 9:09am

Hi Eric, there’s already a beta version available which restores compatibility with 1Password 7.4.2.

You can get the beta here: https://www.royalapps.com/go/kb-ts-mac-downloadbeta

Cheers,
Felix