DPI issue with RDP connections

[stefan_koell]

Hi,

please check this KB for more information about Royal TS on high DPI systems:

Run Royal TS on High DPI Displays

There are three ways to run Royal TS on high DPI displays: DPI Unaware, System Aware, and Per Monitor Aware. To change the behavior, go to View -> Options -> User Interface -> General: [image] DPI Unaware: Royal TS will render the user interface for 96 DPI. The user interface will be stretched and blurry on high DPI screens. Use this mode for best compatibility. System Aware: Royal TS will render the user interface according to the DPI settings of the primary screen. Per Monitor Aware (Exp…

To sum up:

• make sure you do not override any DPI settings on RoyalTS.exe using the file explorer properties.
• Make sure you disable display scaling as mentioned in the KB
• If you run Royal TS on a system with RDP 8 or later and connect to a system with RDP 8 or later, the zoom factor in the remote session will be automatically applied according to your client’s DPI setting (200% when working with a 192dpi setting)

Let me know if you have any further questions.

Regards,
Stefan