# Questions

**URL:** https://community.royalapps.com/c/questions/49.md?page=1

[Latest](https://community.royalapps.com/latest.md) · [Categories](https://community.royalapps.com/categories.md) · [Tags](https://community.royalapps.com/tags.md)

**Page:** 2

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## [Add Royal Server Document to AutoStartDocumentList](https://community.royalapps.com/t/add-royal-server-document-to-autostartdocumentlist/2318)

<div class="topic-metadata">

**Author:** [@atHoC](https://community.royalapps.com/u/atHoC)\
**Replies:** 3\
**Last updated:** [June 24, 2026, 9:29am UTC](https://community.royalapps.com/t/add-royal-server-document-to-autostartdocumentlist/2318 "2026-06-24T09:29:45Z")

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I’m evaluating Royal TS and Royal Server for my company and was wondering, how I can add a Royal Server hosted document to the AutoStartDocumentList string. I’m using the following configuration right now, to open a loc…

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## [Latest mac os beta version](https://community.royalapps.com/t/latest-mac-os-beta-version/2313)

<div class="topic-metadata">

**Author:** [@bruno\_lancaster](https://community.royalapps.com/u/bruno_lancaster)\
**Replies:** 1\
**Last updated:** [June 23, 2026, 12:31pm UTC](https://community.royalapps.com/t/latest-mac-os-beta-version/2313 "2026-06-23T12:31:18Z")

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Hi, Is it possible to have mac osx beta version installed next to latest production version simultaneously? Since i have a lot of existing connections and configurations, i dont want to loose them (or break them), but …

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## [Bug - Full Screen (web browser](https://community.royalapps.com/t/bug-full-screen-web-browser/2307)

<div class="topic-metadata">

**Author:** [@agboola\_onasanya](https://community.royalapps.com/u/agboola_onasanya)\
**Replies:** 4\
**Last updated:** [June 15, 2026, 11:06am UTC](https://community.royalapps.com/t/bug-full-screen-web-browser/2307 "2026-06-15T11:06:53Z")

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When using the web browser feature on Beta 26, and trying to open an external web browser that is smaller than the current one, it resizes the whole screen and leaves it rendered like a mini screen. Always have to resiz…

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## [Using OTP {MFAcode} for RDP-Connections](https://community.royalapps.com/t/using-otp-mfacode-for-rdp-connections/2305)

<div class="topic-metadata">

**Author:** [@K\_Boehm](https://community.royalapps.com/u/K_Boehm)\
**Replies:** 1\
**Last updated:** [June 15, 2026, 7:19am UTC](https://community.royalapps.com/t/using-otp-mfacode-for-rdp-connections/2305 "2026-06-15T07:19:30Z")

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Hej there, we are using RoyalTS with a shared configuration file. Mostly RDP-Connections are being used. As we are going to Netwrix actually we have to insert a MFACode after username & password. I successfully added a…

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## [Credentials on Webpage, doesn't omit Domain when checked](https://community.royalapps.com/t/credentials-on-webpage-doesnt-omit-domain-when-checked/2266)

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**Author:** [@Thomas\_bhg](https://community.royalapps.com/u/Thomas_bhg)\
**Replies:** 4\
**Last updated:** [June 12, 2026, 6:14am UTC](https://community.royalapps.com/t/credentials-on-webpage-doesnt-omit-domain-when-checked/2266 "2026-06-12T06:14:44Z")

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We have been using RoyalTS for years. We are currently using “7.4.50331“ I have had this problem in the last few versions as well. When checking X Omit Domain, it still gets inserted in Auto Fill. I can see it on the w…

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## [Enable Smartcard redirect globally for every RDP Connection](https://community.royalapps.com/t/enable-smartcard-redirect-globally-for-every-rdp-connection/2304)

<div class="topic-metadata">

**Author:** [@Kai](https://community.royalapps.com/u/Kai)\
**Replies:** 1\
**Last updated:** [June 10, 2026, 12:15pm UTC](https://community.royalapps.com/t/enable-smartcard-redirect-globally-for-every-rdp-connection/2304 "2026-06-10T12:15:13Z")

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Hi, we recently started using Royal TS 7, and in IT we use YubiKeys for authentication. I imported our servers into Royal TS via the VMware plugin and now want to enable smart card redirection for all servers. How can I…

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## [SSH terminal "start logging"](https://community.royalapps.com/t/ssh-terminal-start-logging/2301)

<div class="topic-metadata">

**Author:** [@bruno\_lancaster](https://community.royalapps.com/u/bruno_lancaster)\
**Replies:** 1\
**Last updated:** [June 9, 2026, 1:32pm UTC](https://community.royalapps.com/t/ssh-terminal-start-logging/2301 "2026-06-09T13:32:05Z")

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Hi, I start up new ssh connection and select from tab options “start logging”, set file name and start using terminal. After some i time i stop terminal logging, when i finish my work in terminal. After that, from “Log…

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## [Using Royal TS with Delinea Cloud after migration – Experiences & best practices?](https://community.royalapps.com/t/using-royal-ts-with-delinea-cloud-after-migration-experiences-best-practices/2296)

<div class="topic-metadata">

**Author:** [@StepG](https://community.royalapps.com/u/StepG)\
**Replies:** 0\
**Last updated:** [May 27, 2026, 1:10pm UTC](https://community.royalapps.com/t/using-royal-ts-with-delinea-cloud-after-migration-experiences-best-practices/2296 "2026-05-27T13:10:06Z")

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Hi everyone, I’m currently exploring the use of Royal TS in combination with Delinea Cloud and wanted to hear about experiences from the community. Context In our environment, we’re looking to combine centralized cred…

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## [Is it possible to use a foldername as the connection information](https://community.royalapps.com/t/is-it-possible-to-use-a-foldername-as-the-connection-information/2292)

<div class="topic-metadata">

**Author:** [@Slothy](https://community.royalapps.com/u/Slothy)\
**Replies:** 3\
**Last updated:** [May 24, 2026, 3:57pm UTC](https://community.royalapps.com/t/is-it-possible-to-use-a-foldername-as-the-connection-information/2292 "2026-05-24T15:57:25Z")

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Is it possible to use the folder name to be the computername in connections stored in that folder. e.g. Foldername: Servername001.FQDN SSH Connection: Computername pulls the Servername001.FQDN from the foldername Web…

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## [Royal TS - External Credential Vault](https://community.royalapps.com/t/royal-ts-external-credential-vault/2225)

<div class="topic-metadata">

**Author:** [@user0001](https://community.royalapps.com/u/user0001)\
**Replies:** 21\
**Last updated:** [May 19, 2026, 12:53pm UTC](https://community.royalapps.com/t/royal-ts-external-credential-vault/2225 "2026-05-19T12:53:03Z")

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I’ve opened a KDBX File with the “External Credential Vault” menu inside Royal TS on my windows computer. It’s opening fine after entering my Master Password, but for some reason it doesn’t save the password even though …

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## [How have you setup your Connections structure](https://community.royalapps.com/t/how-have-you-setup-your-connections-structure/2291)

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**Author:** [@Slothy](https://community.royalapps.com/u/Slothy)\
**Replies:** 0\
**Last updated:** [May 19, 2026, 8:32am UTC](https://community.royalapps.com/t/how-have-you-setup-your-connections-structure/2291 "2026-05-19T08:32:29Z")

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Hi all, Just wondering how you all setup your directory structure within Royal TS. Currently I have folders depending on the servers connection I have. Connections \>Production Servers \>Region \>…

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## [Drag and drop from remote to local machine not working](https://community.royalapps.com/t/drag-and-drop-from-remote-to-local-machine-not-working/1868)

<div class="topic-metadata">

**Author:** [@julian\_rdnz](https://community.royalapps.com/u/julian_rdnz)\
**Replies:** 1\
**Last updated:** [May 18, 2026, 2:37pm UTC](https://community.royalapps.com/t/drag-and-drop-from-remote-to-local-machine-not-working/1868 "2026-05-18T14:37:24Z")

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Hi, after updating to Royal TSX 6.0.1 on my M1 Sonoma 14.1.1 Macbook Pro, connections via Apple RDP are working again, but the app crashes during drag and drop of a file from remote machine to local Mac. After updating…

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## [Favorites feature in folders — filtering behavior](https://community.royalapps.com/t/favorites-feature-in-folders-filtering-behavior/2283)

<div class="topic-metadata">

**Author:** [@Kirill](https://community.royalapps.com/u/Kirill)\
**Replies:** 0\
**Last updated:** [May 1, 2026, 7:04pm UTC](https://community.royalapps.com/t/favorites-feature-in-folders-filtering-behavior/2283 "2026-05-01T19:04:40Z")

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Hi everyone, I have a question regarding the Favorites feature and filtering behavior. Each folder can be marked as a favorite (a star icon appears). However, when enabling the filter “show favorites only”, these folde…

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## [Problem connecting to the terminal server](https://community.royalapps.com/t/problem-connecting-to-the-terminal-server/2280)

<div class="topic-metadata">

**Author:** [@Saigo](https://community.royalapps.com/u/Saigo)\
**Replies:** 0\
**Last updated:** [May 1, 2026, 4:06pm UTC](https://community.royalapps.com/t/problem-connecting-to-the-terminal-server/2280 "2026-05-01T16:06:07Z")

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After a Windows update, I couldn’t access the terminal server. It would try to connect, but the connection would immediately close. This happened on all terminal servers. Even those without the terminal service could con…

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## [Where do I set the Certificate for the https://server:54899/mfa/totp webpage?](https://community.royalapps.com/t/where-do-i-set-the-certificate-for-the-https-server-54899-mfa-totp-webpage/2276)

<div class="topic-metadata">

**Author:** [@Thomas\_bhg](https://community.royalapps.com/u/Thomas_bhg)\
**Replies:** 0\
**Last updated:** [April 29, 2026, 12:38pm UTC](https://community.royalapps.com/t/where-do-i-set-the-certificate-for-the-https-server-54899-mfa-totp-webpage/2276 "2026-04-29T12:38:23Z")

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Hi I have started testing MFA for the Secure Gateway and Document store. This is needed since the Server have more Open Ports on the FW and and we need MFA for Files with saved passwords. the mfa/totp page is not SSL, …

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## [How to connect to Exchange Online with Powershell](https://community.royalapps.com/t/how-to-connect-to-exchange-online-with-powershell/2271)

<div class="topic-metadata">

**Author:** [@dan623](https://community.royalapps.com/u/dan623)\
**Replies:** 1\
**Last updated:** [April 27, 2026, 10:46am UTC](https://community.royalapps.com/t/how-to-connect-to-exchange-online-with-powershell/2271 "2026-04-27T10:46:35Z")

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Dear all, I try to connect to Exchange Online with Powershell and found the same question including the solution here: Question: PowerShell Connection Settings (Exchange Online) - Questions / Royal TS (for Windows) - R…

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## [Annoying license popup](https://community.royalapps.com/t/annoying-license-popup/2268)

<div class="topic-metadata">

**Author:** [@Flo](https://community.royalapps.com/u/Flo)\
**Replies:** 5\
**Last updated:** [April 21, 2026, 3:05pm UTC](https://community.royalapps.com/t/annoying-license-popup/2268 "2026-04-21T15:05:44Z")

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Hi, how can I disable this annoying popup on every single startup? Always have to click “no”. Atm I don’t need/want/have any license. To help google index, here is some OCR: “The license key was issued for an olde…

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## [How to add userName when using SFTP](https://community.royalapps.com/t/how-to-add-username-when-using-sftp/2263)

<div class="topic-metadata">

**Author:** [@HaiHo](https://community.royalapps.com/u/HaiHo)\
**Replies:** 1\
**Last updated:** [April 13, 2026, 6:05pm UTC](https://community.royalapps.com/t/how-to-add-username-when-using-sftp/2263 "2026-04-13T18:05:39Z")

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I don’t know how to add username when I using SFTP or SSH I cannot use username@ip I always get the error: An error occurred while executing the action 'Authenticate'. Details: String cannot have zero length. Paramete…

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## [Add custom icons into the icon library](https://community.royalapps.com/t/add-custom-icons-into-the-icon-library/2116)

<div class="topic-metadata">

**Author:** [@xushijie\_marcus](https://community.royalapps.com/u/xushijie_marcus)\
**Replies:** 1\
**Last updated:** [June 16, 2025, 9:04am UTC](https://community.royalapps.com/t/add-custom-icons-into-the-icon-library/2116 "2025-06-16T09:04:46Z")

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Is it possible to store custom icons in the icon library so they can be picked in the menu and don’t need to upload again?

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## [Connecting to a switch via Putty-based terminal does not work](https://community.royalapps.com/t/connecting-to-a-switch-via-putty-based-terminal-does-not-work/2166)

<div class="topic-metadata">

**Author:** [@meiser](https://community.royalapps.com/u/meiser)\
**Replies:** 3\
**Last updated:** [April 4, 2026, 4:51am UTC](https://community.royalapps.com/t/connecting-to-a-switch-via-putty-based-terminal-does-not-work/2166 "2026-04-04T04:51:44Z")

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Using the Putty-based terminal, I cannot connect to a switch via SSH. It’s quite old one which I cannot update. In Putty, I need to put “RSA” on the first position under SSH-\>Hostkeys. I do not find the same possibi…

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## [Adhoc cli connection](https://community.royalapps.com/t/adhoc-cli-connection/2258)

<div class="topic-metadata">

**Author:** [@CapnDoody](https://community.royalapps.com/u/CapnDoody)\
**Replies:** 2\
**Last updated:** [April 3, 2026, 9:01am UTC](https://community.royalapps.com/t/adhoc-cli-connection/2258 "2026-04-03T09:01:46Z")

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I’m trying to create a connection via CLI. Ultimately i’m trying to integrate GNS3 with Royal TS. I’m working off of the old cli command structure that GNS3 still has built in: “C:\\Program Files (x86)\\Royal TS V5\\Royal…

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## [Modifying .rtsz file directly](https://community.royalapps.com/t/modifying-rtsz-file-directly/2253)

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**Author:** [@Tomasz](https://community.royalapps.com/u/Tomasz)\
**Replies:** 4\
**Last updated:** [March 26, 2026, 8:45pm UTC](https://community.royalapps.com/t/modifying-rtsz-file-directly/2253 "2026-03-26T20:45:43Z")

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Hi! I’m a new Royal TS user. So far I like it a lot, but I need to input pretty big number or Telnet/SSH objects in a tree (few hundreds total). I’m fine with bulk add when it comes to have same connection settings but …

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## [KDC Proxy on Remote Desktop Gateway](https://community.royalapps.com/t/kdc-proxy-on-remote-desktop-gateway/2252)

<div class="topic-metadata">

**Author:** [@ckatisz](https://community.royalapps.com/u/ckatisz)\
**Replies:** 2\
**Last updated:** [March 26, 2026, 7:22am UTC](https://community.royalapps.com/t/kdc-proxy-on-remote-desktop-gateway/2252 "2026-03-26T07:22:03Z")

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Hello Everyone, i’d like to ask if you know whether RoyalTS supports KDC Proxy (kerberos proxy)? We have an environment which consist of multiple domains. Our laptops doesn’t reach this environment directly, so we have…

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## [Azure Bastion with Dynamic folders](https://community.royalapps.com/t/azure-bastion-with-dynamic-folders/2243)

<div class="topic-metadata">

**Author:** [@LSI](https://community.royalapps.com/u/LSI)\
**Replies:** 1\
**Last updated:** [March 18, 2026, 3:32pm UTC](https://community.royalapps.com/t/azure-bastion-with-dynamic-folders/2243 "2026-03-18T15:32:21Z")

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The Azure Bastion feature is great but is this supported with dynamic folders? I’ve tried everything, checking github examples, exporting a connection but I cannot figure out what parameter to set for the secure gateway…

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## [Last FreeRDP beta is broken](https://community.royalapps.com/t/last-freerdp-beta-is-broken/2230)

<div class="topic-metadata">

**Author:** [@mixman68](https://community.royalapps.com/u/mixman68)\
**Replies:** 3\
**Last updated:** [March 17, 2026, 8:42am UTC](https://community.royalapps.com/t/last-freerdp-beta-is-broken/2230 "2026-03-17T08:42:25Z")

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Hello, I have this on Beta branch of RTSX : FREERDP\_ERROR\_SECURITY\_NEGO\_CONNECT\_FAILED The remote is particular, it is behind a TSG gateway Dear,

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## [Connect to ssh site twice (ssh)](https://community.royalapps.com/t/connect-to-ssh-site-twice-ssh/2236)

<div class="topic-metadata">

**Author:** [@Kilrathi](https://community.royalapps.com/u/Kilrathi)\
**Replies:** 5\
**Last updated:** [March 16, 2026, 12:13pm UTC](https://community.royalapps.com/t/connect-to-ssh-site-twice-ssh/2236 "2026-03-16T12:13:26Z")

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Is it possible to login to the same site twice via ssh? I want two tabs for the same site. Right now once i’m connected i don’t see to be able to connect to the same site again. Is there a setting i can change to all…

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## [SSH terminal is slow / laggy. Colors are weird](https://community.royalapps.com/t/ssh-terminal-is-slow-laggy-colors-are-weird/2237)

<div class="topic-metadata">

**Author:** [@Kilrathi](https://community.royalapps.com/u/Kilrathi)\
**Replies:** 5\
**Last updated:** [March 16, 2026, 8:27am UTC](https://community.royalapps.com/t/ssh-terminal-is-slow-laggy-colors-are-weird/2237 "2026-03-16T08:27:34Z")

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I am in the process or switching from Remote Desktop Manager to RoyalTS. I keep finding weird things that i cant seem to find an answer for. Here’s one thing that seems off. In my ssh connections the redraw seems very…

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## [I have freezes on my Royals TSX - MacOs](https://community.royalapps.com/t/i-have-freezes-on-my-royals-tsx-macos/2231)

<div class="topic-metadata">

**Author:** [@Thomas1](https://community.royalapps.com/u/Thomas1)\
**Replies:** 1\
**Last updated:** [March 11, 2026, 10:09am UTC](https://community.royalapps.com/t/i-have-freezes-on-my-royals-tsx-macos/2231 "2026-03-11T10:09:50Z")

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Hi, macOS version : Tahoe 26.3 (M4) Royal TSX version : 6.3 I have an issue still the first time I use Royal TSX App on macOS. Indeed, during my work and when I have a SSH open session, the terminal start freezing and…

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## [Royal TS + TS/X - External Credential Vault bug w/ AD credentials](https://community.royalapps.com/t/royal-ts-ts-x-external-credential-vault-bug-w-ad-credentials/2228)

<div class="topic-metadata">

**Author:** [@user0001](https://community.royalapps.com/u/user0001)\
**Replies:** 7\
**Last updated:** [March 6, 2026, 8:37pm UTC](https://community.royalapps.com/t/royal-ts-ts-x-external-credential-vault-bug-w-ad-credentials/2228 "2026-03-06T20:37:23Z")

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I finally isolated my AD authentication bug on Linux to Royal TS and Royal TS/X. They both have the same problem. I can connect to my domain joined Linux system fine with the credentials that are stored in Royal TS and R…

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## [Error dynamic folder with powershell and code signing](https://community.royalapps.com/t/error-dynamic-folder-with-powershell-and-code-signing/2226)

<div class="topic-metadata">

**Author:** [@mer](https://community.royalapps.com/u/mer)\
**Replies:** 2\
**Last updated:** [March 2, 2026, 8:00pm UTC](https://community.royalapps.com/t/error-dynamic-folder-with-powershell-and-code-signing/2226 "2026-03-02T20:00:47Z")

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Hello, I have a question according this dynamic folder script: toolbox/Dynamic Folder/Wallix Bastion/Wallix Bastion (PowerShell).dyncred-script.autogen.ps1 at master · royalapplications/toolbox · GitHub I am back into …

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