# Royal TS (for Windows) **URL:** https://community.royalapps.com/c/knowledge-base/kb-ts-for-windows/12.md [Latest](https://community.royalapps.com/latest.md) · [Categories](https://community.royalapps.com/categories.md) · [Tags](https://community.royalapps.com/tags.md) --- ## [About the Royal TS (for Windows) category](https://community.royalapps.com/t/about-the-royal-ts-for-windows-category/22)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [December 10, 2025, 4:34pm UTC](https://community.royalapps.com/t/about-the-royal-ts-for-windows-category/22 "2025-12-10T16:34:30Z")
Comprehensive Remote Management Solution for Windows. Compatible with a variety of connection types. Using RDP, VNC, SSH based terminals, S/FTP or web-based interfaces? No worries, Royal TS got you covered! Built-in … --- ## [Royal TS Beta Release Notes](https://community.royalapps.com/t/royal-ts-beta-release-notes/2210)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 15\ **Last updated:** [October 27, 2026, 2:30pm UTC](https://community.royalapps.com/t/royal-ts-beta-release-notes/2210 "2026-10-27T14:30:52Z")
Dear Royal TS User! If a beta release is ready for testing, you can find the download links and release notes below. To install and run Royal TS using the zip archive: Extract it to a directory of your choice (do not … --- ## [Toolbox: How to set Custom Images with PowerShell](https://community.royalapps.com/t/toolbox-how-to-set-custom-images-with-powershell/256)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 2\ **Last updated:** [April 10, 2026, 7:44am UTC](https://community.royalapps.com/t/toolbox-how-to-set-custom-images-with-powershell/256 "2026-04-10T07:44:41Z")
Use Custom Icons from the filesystem To set custom images for RoyalObjects via PowerShell you have to use PNG file and encode it with Base64. $RTSPSModule = Join-Path -Path ${env:ProgramFiles(x86)} -ChildPath 'code4war… --- ## [Disable Pre-Authentication Banner](https://community.royalapps.com/t/disable-pre-authentication-banner/156)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [April 9, 2025, 11:26am UTC](https://community.royalapps.com/t/disable-pre-authentication-banner/156 "2025-04-09T11:26:09Z")
There might be some cases where you want to disable the Pre-Authentication Banner which is sent by the server before authentication happens. In this KB article, we will explain how to disable the Pre-Authentication Banne… --- ## [How to configure an Azure Bastion Gateway to access private Azure VMs](https://community.royalapps.com/t/how-to-configure-an-azure-bastion-gateway-to-access-private-azure-vms/157)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [March 18, 2025, 9:41am UTC](https://community.royalapps.com/t/how-to-configure-an-azure-bastion-gateway-to-access-private-azure-vms/157 "2025-03-18T09:41:13Z")
we added an Azure Bastion Gateway feature for easy access to private Azure VMs in Royal TS 7.02.50111: https://www.royalapps.com/go/kb-ts-win-v7-releasenotes To use it, you will first have to configure an Azure Bastion… --- ## [RDP Connection to Ubuntu 24.04 fails with disconnect reason = 2](https://community.royalapps.com/t/rdp-connection-to-ubuntu-24-04-fails-with-disconnect-reason-2/158)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [June 3, 2024, 7:01am UTC](https://community.royalapps.com/t/rdp-connection-to-ubuntu-24-04-fails-with-disconnect-reason-2/158 "2024-06-03T07:01:07Z")
In case you are trying to connect to an Ubuntu 24.04 and the connection fails with “disconnect reason = 2”, please activate the “Use Redirection Server Name” setting, found in the “Remote Desktop \> Advanced \> Connection”… --- ## [How to send Royal TS Logs to an Elasticsearch Server/Cluster](https://community.royalapps.com/t/how-to-send-royal-ts-logs-to-an-elasticsearch-server-cluster/159)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [March 22, 2024, 9:49am UTC](https://community.royalapps.com/t/how-to-send-royal-ts-logs-to-an-elasticsearch-server-cluster/159 "2024-03-22T09:49:53Z")
Did you know that out of the box, Royal TS has the ability to send its logs to an Elasticsearch Server/Cluster? To do this, you will have to configure advanced logging in the Options under “Advanced - Logging - Advanced… --- ## [Switching RDP Plugin to Microsoft Remote Desktop Client](https://community.royalapps.com/t/switching-rdp-plugin-to-microsoft-remote-desktop-client/160)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [December 6, 2023, 3:54pm UTC](https://community.royalapps.com/t/switching-rdp-plugin-to-microsoft-remote-desktop-client/160 "2023-12-06T15:54:38Z")
In order to use the Microsoft Remote Desktop Client (RDC) within Royal TS, the client has to be manually downloaded and then configured in Royal TS. This can be useful for connections that require features of the Remote … --- ## [How to import credentials from a KeePass Database](https://community.royalapps.com/t/how-to-import-credentials-from-a-keepass-database/161)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [June 29, 2023, 9:18am UTC](https://community.royalapps.com/t/how-to-import-credentials-from-a-keepass-database/161 "2023-06-29T09:18:29Z")
The original use case for our KeePass support was that our users wanted to keep their credentials in a KeePass database and still be able to use them in Royal TS/X. For this to work properly in Royal TS/X (with reference… --- ## [How to connect to an SSH Server with CloudFlare access using Royal TS](https://community.royalapps.com/t/how-to-connect-to-an-ssh-server-with-cloudflare-access-using-royal-ts/162)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [February 1, 2023, 9:05am UTC](https://community.royalapps.com/t/how-to-connect-to-an-ssh-server-with-cloudflare-access-using-royal-ts/162 "2023-02-01T09:05:45Z")
With Royal TS, it is currently only possible to connect to an SSH Server with CloudFlare access when using the PuTTY-based terminal plugin. Please follow the following steps if you wish to do so: First, open the propert… --- ## [Integrating CyberArk with Royal TS/X](https://community.royalapps.com/t/integrating-cyberark-with-royal-ts-x/163)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [December 1, 2022, 1:54pm UTC](https://community.royalapps.com/t/integrating-cyberark-with-royal-ts-x/163 "2022-12-01T13:54:45Z")
The are different ways that CyberArk can be integrated with Royal TS/X. One way is via Dynamic Folders. This topic is well documented and you can find more information on this topic here: https://github.com/itdistrict/c… --- ## [Troubleshooting VNC Connections](https://community.royalapps.com/t/troubleshooting-vnc-connections/164)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [November 2, 2022, 9:44am UTC](https://community.royalapps.com/t/troubleshooting-vnc-connections/164 "2022-11-02T09:44:11Z")
VNC connections to macOS By default, macOS uses Apple Remote Desktop Authentication. Some VNC Viewers like RealVNC can handle Apple Remote Desktop Authentication; unfortunately, TightVNC which we use in Royal TS has not … --- ## [Royal TS V7 Release Notes](https://community.royalapps.com/t/royal-ts-v7-release-notes/239)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [October 4, 2022, 11:08am UTC](https://community.royalapps.com/t/royal-ts-v7-release-notes/239 "2022-10-04T11:08:25Z")
Royal TS 7.04.50922 2026-09-22 General Improved General form layout and icon usage in dialogs Improved QR code display for TOTP MFA credentials Remote Desktop (Microsoft) New Plugin-wide diagnostic … --- ## [Royal TS V7 Previous Versions](https://community.royalapps.com/t/royal-ts-v7-previous-versions/238)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [October 4, 2022, 11:03am UTC](https://community.royalapps.com/t/royal-ts-v7-previous-versions/238 "2022-10-04T11:03:52Z")
Royal TS 7.04.50922 2026-09-22 Download MSI x64 sha256: 7e52977f96b05a96745de4623ff25551ad6da1ed651aab0460c301d755df7ab4 Download MSI ARM64 sha256: 189229a1ca0ca5bdf0bb7fa054ecb241cea91500a80c336cdbea3b0eef… --- ## [Royal TS V7 Beta](https://community.royalapps.com/t/royal-ts-v7-beta/237)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [October 4, 2022, 11:02am UTC](https://community.royalapps.com/t/royal-ts-v7-beta/237 "2022-10-04T11:02:32Z")
Dear Royal TS User! Currently, there is no BETA available for testing. --- ## [RDP Connections Issues with Ubuntu 22.04 LTS](https://community.royalapps.com/t/rdp-connections-issues-with-ubuntu-22-04-lts/165)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [September 27, 2022, 8:05am UTC](https://community.royalapps.com/t/rdp-connections-issues-with-ubuntu-22-04-lts/165 "2022-09-27T08:05:23Z")
we have recently been made aware of the fact that there are some issues when using the default RDP settings to connect to Ubuntu 22.04 LTS via RDP. In Royal TS, the default RDP connection settings have the color setting… --- ## [Use Windows Hello Authentication for Azure AD joined devices](https://community.royalapps.com/t/use-windows-hello-authentication-for-azure-ad-joined-devices/166)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [May 20, 2022, 7:46am UTC](https://community.royalapps.com/t/use-windows-hello-authentication-for-azure-ad-joined-devices/166 "2022-05-20T07:46:11Z")
When both the local Windows computer and the remote Windows computer are Azure AD joined devices, using Windows Hello as a password-less authentication method is possible for remotely signing in. The following settings … --- ## [Royal TS Downloads](https://community.royalapps.com/t/royal-ts-downloads/232)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [June 10, 2021, 11:18am UTC](https://community.royalapps.com/t/royal-ts-downloads/232 "2021-06-10T11:18:58Z")
Royal TS V7 Previous Versions Royal TS V6 or earlier --- ## [How to integrate AnyDesk as an External Application](https://community.royalapps.com/t/how-to-integrate-anydesk-as-an-external-application/255)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [March 1, 2021, 11:23am UTC](https://community.royalapps.com/t/how-to-integrate-anydesk-as-an-external-application/255 "2021-03-01T11:23:48Z")
More and more of our customers have requested that we integrate AnyDesk in Royal TS. Unfortunately, fully integrating external applications by creating new plugins is very time-consuming. This is the reason why we create… --- ## [Why do I see two Start Menu Icons/Entries for Royal TS?](https://community.royalapps.com/t/why-do-i-see-two-start-menu-icons-entries-for-royal-ts/167)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [February 15, 2021, 9:45am UTC](https://community.royalapps.com/t/why-do-i-see-two-start-menu-icons-entries-for-royal-ts/167 "2021-02-15T09:45:54Z")
After Royal TS has been installed and started for the first time, you may see two entries in the start menu: The first shortcut is created via the installer so that the user can start the application. The second one … --- ## [Royal TS V6 Release Notes](https://community.royalapps.com/t/royal-ts-v6-release-notes/236)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [February 2, 2021, 2:28pm UTC](https://community.royalapps.com/t/royal-ts-v6-release-notes/236 "2021-02-02T14:28:12Z")
Royal TS 6.01.61019 2023-10-19 General Fixed Several smaller bugfixes Web Page (Google Chrome) Improved Updated Chromium to V117 Fixed Fixed CVE-2023-41064, CVE-2023-4863, CVE-2023-5129 Royal T… --- ## [Royal TS V6 Previous Versions](https://community.royalapps.com/t/royal-ts-v6-previous-versions/235)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [February 2, 2021, 2:27pm UTC](https://community.royalapps.com/t/royal-ts-v6-previous-versions/235 "2021-02-02T14:27:35Z")
Royal TS 6.01.61019 2023-10-19 Download MSI sha256: ed120ace53ef33eeb719340e37e7a577c87870c4450181eb181fa2caddf4e959 Download ZIP sha256: dc6d313e54b0515847adf80611c3177b7ee3884b312c34ed23647d2500319c12 … --- ## [Royal TS cannot be started, crashes during splash screen](https://community.royalapps.com/t/royal-ts-cannot-be-started-crashes-during-splash-screen/168)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [December 4, 2020, 3:20pm UTC](https://community.royalapps.com/t/royal-ts-cannot-be-started-crashes-during-splash-screen/168 "2020-12-04T15:20:22Z")
A startup crash can occur when the machine.config has the following entry: \ If that’s the case, set enabled to false: \ To l… --- ## [How to connect to non-domain joined machines from an Azure AD (MS365) joined machine](https://community.royalapps.com/t/how-to-connect-to-non-domain-joined-machines-from-an-azure-ad-ms365-joined-machine/169)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [July 3, 2020, 12:05pm UTC](https://community.royalapps.com/t/how-to-connect-to-non-domain-joined-machines-from-an-azure-ad-ms365-joined-machine/169 "2020-07-03T12:05:12Z")
if you are using an Azure AD (MS365) joined machine, you might experience problems when trying to connect to a non-domain joined machine. If this is the case, there are two possible solutions to this problem. The first i… --- ## [RDP connections keep asking RSA SecureID instead of password](https://community.royalapps.com/t/rdp-connections-keep-asking-rsa-secureid-instead-of-password/170)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [May 19, 2020, 11:22am UTC](https://community.royalapps.com/t/rdp-connections-keep-asking-rsa-secureid-instead-of-password/170 "2020-05-19T11:22:09Z")
Does your RDP Connection keep asking for an RSA SecureID instead of a password? This can occur after changing the Windows password on machines using RSA. This behavior can be fixed by executing the following steps: Up… --- ## [Prevent PuTTY Security Alert when connecting via Secure Gateway](https://community.royalapps.com/t/prevent-putty-security-alert-when-connecting-via-secure-gateway/171)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [March 17, 2020, 2:25pm UTC](https://community.royalapps.com/t/prevent-putty-security-alert-when-connecting-via-secure-gateway/171 "2020-03-17T14:25:04Z")
Are you receiving a PuTTY Security Alert when connecting to certain devices via Secure Gateway? Are you getting annoyed by having to accept the same host key again and again? If that is the case, here is the solution for… --- ## [Royal TS Crashing when opening 2nd RDP session - Faulting Module Name mstscax.dll](https://community.royalapps.com/t/royal-ts-crashing-when-opening-2nd-rdp-session-faulting-module-name-mstscax-dll/172)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [January 9, 2020, 10:23am UTC](https://community.royalapps.com/t/royal-ts-crashing-when-opening-2nd-rdp-session-faulting-module-name-mstscax-dll/172 "2020-01-09T10:23:37Z")
This is a known issue that has to do with the latest insider preview of Windows (Microsoft Windows NT 6.2.9200.0 (Microsoft Windows 10 Pro Insider Preview). Unfortunately, Microsoft seems to have messed up the RDP Active… --- ## [Transitioning to FIPS compliant encryption algorithms](https://community.royalapps.com/t/transitioning-to-fips-compliant-encryption-algorithms/173)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [October 9, 2019, 3:14pm UTC](https://community.royalapps.com/t/transitioning-to-fips-compliant-encryption-algorithms/173 "2019-10-09T15:14:21Z")
With Royal TS V5.1 for Windows, we modified Royal TS to make it more compatible on systems where FIPS compliance is enforced. UPDATE: according to some users Royal TS works great in FIPS compliant environments but other… --- ## [Connections and which protocols used](https://community.royalapps.com/t/connections-and-which-protocols-used/174)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [July 26, 2019, 1:46pm UTC](https://community.royalapps.com/t/connections-and-which-protocols-used/174 "2019-07-26T13:46:17Z")
Depending on the connection types used in Royal TS we do use different protocols to be able to provide its functionality. The list is subject to change. Connection Type Requirement Notes SSH, FileTransfer, … --- ## ["Edit" for RDP files missing](https://community.royalapps.com/t/edit-for-rdp-files-missing/175)
**Author:** [@system](https://community.royalapps.com/u/system)\ **Replies:** 0\ **Last updated:** [July 16, 2019, 6:38am UTC](https://community.royalapps.com/t/edit-for-rdp-files-missing/175 "2019-07-16T06:38:00Z")
Problem In a few cases we had users wondering about why the “Edit” option vanishes from their context menu of .rdp files. We believe that this is caused when .rdp files are associated with other programs, like during the… [Next page](https://community.royalapps.com/c/knowledge-base/kb-ts-for-windows/12.md?page=1)